The Public Utilities Commission of Ohio is warning utility customers of a payment scam that has surfaced across the state over the past few weeks.
The scam is targeting particularly electric and natural gas utility customers, both residential and small business. A caller claiming to represent the utility informs the customer that they owe money from their past bill and must pay immediately or face termination of service. Customers are instructed to purchase a pre-paid debit card and then call a toll free number to transfer the money.
Most utilities do not ask for pre-paid debit cards for payment and provide ample time for customers to make a payment before service is terminated. Customers having questions about their account should call the appropriate utility. A listing of PUCO regulated utility company customer service numbers can be found here.
Customers believing they have been a victim of payment fraud are encouraged to contact their local authorities as well.
The Public Utilities Commission of Ohio and the Propane Education & Research Council have posted 5 steps to take to prepare for the coming winter season.
1. Check your current propane supply. Make sure that you are aware of your current supply to decide your needs to get through the heating season.
2. Call your provider. Get in touch with the propane provider that issued your tank. Begin a good working relationship and develop a plan for your propane supply including refills, automatic refills and payment programs to make sure your tank stays full.
3. Fill up early. By filling your tank early (before the demand for propane increases due to falling temperatures) you can help your provider better plan for supply needs so that everyone has a safe and comfortable winter.
4. Make sure your home or business is running efficiently. Have a technician check your appliances and propane system, look for energy efficient upgrades like programmable thermostats, let the sun naturally heat your home by opening curtains and set your water heater no higher than 120 degrees.
5. Explore the Home Energy Assistance Program (HEAP). HEAP is available to income-eligible customers in Ohio. For more information visit www.winterheat.ohio.gov
For more information from the PUCO, please visit their website at www.puco.ohio.gov
With every strike out, “Lykins Energy Solutions” will appear on the big screen and the smoke stacks will shoot off at Great American Ball Park. All sponsored by Lykins Energy Solutions, “Powered By Life”.
Lykins Energy Solutions has further demonstrated its commitment to the community through the BP Fueling Communities Program by donating $12,500 to Cincinnati Nature Center. Fueling Communities provides grants to local organizations that are nominated by BP Branded Marketers to support the communities in which they provide service.
As part of the program, Jeff Lykins, a Nature Center Board Member and President of Lykins Energy Solutions, nominated Cincinnati Nature Center to receive this grant. In addition to his advocacy for Cincinnati Nature Center and his service to the board, Jeff, through a corporate sponsorship, generously supports the Nature Center’s signature fundraising gala Back to Nature as well.
Lykins Energy Solutions is a family owned and operated business headquarted in Milford, Ohio. According to Jeff, “We are proud to be able to give such a wonderful donation to the Cincinnati Nature Center, and we are fortunate to have such a unique place in the tri-state area for all to enjoy.”
Click here and plan your visit to the Cincinnati Nature Center.